SHIPPING POLICY

WORLDWIDE SHIPPING

We are proud to offer worldwide shipping to our customers. Shipping prices vary depending on the destination and can be found in the shipping section during checkout.

SHIPPING TIMES

We are proud to offer worldwide shipping to our customers. Shipping prices vary depending on the destination and can be found in the shipping section during checkout.

a. Local Orders: Typically arrive within 3-7 business days after shipping.

b. International Orders: Please allow up to 2 weeks for delivery, depending on the destination country and customs processing times.

Preorder Items:
a. Processing Time: Preorder items require 2-4 weeks for processing before shipping.
b. Chargebacks: Any chargebacks initiated before the 8-week processing period has concluded are considered premature and should be overturned immediately. By placing a preorder, customers acknowledge and agree to this processing timeframe. Once your order is shipped, we will provide you with a tracking number via email. Please allow 24-48 hours for tracking information to update after receiving your number.

CUSTOMS & IMPORT DUTIES

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These fees are not included in the purchase price or shipping cost. Customers are responsible for providing accurate shipping information. We are not liable for packages sent to incorrect addresses provided by the customer. While we strive to meet our estimated delivery times, delays can occur due to factors beyond our control (e.g., weather, customs processing). We appreciate your patience and understanding in such cases.

LOST OR DAMAGED PACKAGES

If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

We do not ship to P.O. Boxes. Please provide a physical street address for delivery.

Once an order has been placed, we cannot guarantee that changes to the shipping address or order details can be made. Please contact our customer service team immediately if you need to request any changes.

Please be aware that international orders may be subject to customs duties and taxes, which are determined by your country’s customs office. These fees are the responsibility of the customer and are not included in the purchase price. We recommend checking with your local customs office for more information. Certainly! Here’s a suggested shipping section that addresses your policy on stolen packages.

We strive to ensure that your order is delivered promptly and securely. Once your package has been marked as delivered by the carrier, we are no longer responsible for lost or stolen items.

**Important Note:** - Please ensure that you provide a secure delivery location. - We recommend tracking your shipment and being present for its delivery, especially if you live in an area where package theft is a concern. If you believe your package has been stolen, we encourage you to check with your neighbors or contact your local carrier for assistance. Thank you for understanding! By placing an order with Fate Undecided , you acknowledge that you have read, understood, and agree to this Shipping Policy. This policy is subject to change without notice. Please check our website for the most current version of our policy.

REFUND POLICY

Once your order has been shipped out via USPS, Fate Undecided is no longer responsible for the delivery or condition of your items. If you encounter any issues with your order, such as lost or damaged items during transit, we kindly ask that you contact USPS directly for assistance. All sales final, **no refunds.**